CONTACT CENTRE TECHNOLOGY
Diabolocom is a French contact centre technology solutions provider. Well established in mainland Europe, Diabolocom is looking to expand its offering to the UK, but it has little to no current footprint in the market. Five Zero has been helping to introduce Diabolocom to the key trade titles, talking generally around customer experience as well as more specific comment on the call centre industry. Alongside media relations, analysts relations is another key element of the campaign, and a number of briefings have been set up, ensuring senior executives get in front of important industry analysts.